FAST SHIPPING
Most orders ship within 48 hours, Monday thru Friday.
HAPPINESS GUARANTEE
If you're not 100% satisfied, we proudly offer returns within 30 days of purchase.
OUSTSTANDING SERVICE
Email or chat with our devoted customer service reps anytime.
Need Help?
We’re in the business of making tails wag – so when you’re not happy, we’re not happy. That’s why we’ve always seen customer satisfaction as our #1 priority.
Shipping Locations, Costs & Times
Domestic Shipping
Standard Shipping: FREE — 5–8 business days
Express Shipping: $14.99 — 3–5 business days
International Shipping
We currently ship worldwide, contact us for more information.
Standard International Shipping: $9.99 — 7–12 business days (FREE for orders $49.99 and up)
Express International Shipping: $19.99 — 4–7 business days
Processing Time
Orders are typically processed within 1–2 business days before shipping. Delivery times above are estimates and begin once your order has shipped — actual delivery may vary due to carrier delays, customs processing (for international orders), or other factors outside our control.
Returns, Exchanges & Refunds
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at sales@mintcart.store. Please note that returns will need to be sent to the address mentioned in the email.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at sales@mintcart.store.
Sales & Coupons
From time to time we offer coupon codes, or have promotional sales on our website. Only one coupon code can be used per order, you can enter your code during the checkout process.
If you forgot to enter your code, our support team is more than happy to apply your discount code, post transaction! Email our support team within 24 hours of placing your order, and we will process your discount within 2 business days. Please note that multiple discounts cannot be applied to a transaction, but we will do our best to accommodate your request.